We now provide WORLDWIDE shipping!
We're excited to offer worldwide shipping, bringing our products to you no matter where you are.
Please take a moment to review the details below to ensure a smooth and hassle-free delivery experience.
Shipping Policy
Order Processing—
We aim to pack and dispatch your order within 2-3 business days. While we do our best to get your order out as quickly as possible, during periods of high order volume, processing times might be slightly extended. If that happens, we’ll be sure to reach out and keep you informed.
Shipping Rates and Delivery Time Estimates—
Shipping charges are automatically calculated at checkout based on your shipping address and chosen delivery method. These rates reflect the shipping cost only and do not include potential additional fees, such as taxes, duties, or customs charges, which may be applied by the destination country. Any such fees are the responsibility of the recipient.
Please keep in mind that delivery times provided at checkout are estimates and start from the date of dispatch, not the order date. While we strive to meet these timelines, delays can occasionally occur due to customs processing or unforeseen circumstances in the destination country.
Shipment Confirmation and Tracking—
Once your order has been shipped, you’ll receive a confirmation email with tracking information. Tracking details usually become active within 24 hours, allowing you to follow your package’s journey right to your door.
Customs, Duties, and Taxes—
We kindly remind you that any customs duties, taxes, or additional fees imposed by your local government are beyond our control and will be the customer’s responsibility. Since customs policies can vary greatly, we recommend reaching out to your local customs office if you have any concerns or questions.
Didn't see your country listed?—
We’re proud to ship to many countries around the world. If you don’t see your country listed as an available shipping destination during checkout, please contact us via the live chat message at your right hand corner of our webpage or via our email : service@grandpaknits.com, and we’ll be happy to assist you in setting it up.
Shipping Restrictions—
We ship to most coutries but from time to time specific countries might be suspended. If we're unable to ship an item to your location, we'll let you know as soon as possible and work with you to find a solution.
Need Help?
If you have any questions about your order, shipping, or anything else, please don’t hesitate to reach out to us at the live chat message at your right hand corner of our webpage or via our email : service@grandpaknits.com. We’re always here to help!
By placing an order with us, you agree to the terms outlined in this Shipping Policy. Thank you for choosing Grandpa! — we can’t wait for you to receive your order!
Happy Knitting! 👴🏻
